About Us > What we do

What we do

Sources of competitive advantage in publishing are increasingly related to the technology which powers critical publishing processes and delivers content online. We enable publishers to focus on their core competences by outsourcing their technology requirements to a single, trusted partner.

It is our vision to enable all publishers to capitalise on their investment in their publications by maximising potential revenues, through efficient operations and agile responses to evolving markets. Our software, applications and services include:

  • Editorial and production
  • Warehousing and fulfilment
  • Online conversion and hosting
  • Website development
  • Digital commerce
  • Sales & marketing software, consultancy and representation
  • Customer service
  • Financial and royalties management
  • Business intelligence – and much more.

The majority of our clients are in the following sectors:

  • Trade publishing
  • Professional publishing
  • Scholarly publishing.

Our services are specifically designed to meet publishing needs, and can manage a range of publication types, including (but not limited to):

  • Books
  • Journals
  • Reports
  • Monographs
  • Conference proceedings
  • Statistics
  • Magazines.

Download PDF summarising our technology and services UK | US

Driving efficiencies in publishing processes

The only enterprise-wide applications framework designed to meet the unique demands of the publishing industry, our author2reader™ applications framework constitutes the digital backbone of publishing operations. Its modular software can be configured to meet the specific needs of individual publishers, with components ranging from business intelligence and customer care through production management and fulfilment to information commerce. The software:

  • is designed to meet the unique needs of the publishing industry and drive growth of digital revenues
  • can be easily configured to the highly individual needs of each publisher
  • is available on both a licensable basis and as a vendor-hosted ASP service
  • provides content management tools and infrastructure to manage both the print and online production streams
  • integrates with warehouse and distribution functions for offline (print) delivery and controls access for online delivery
  • manages order entry and renewals for both online and offline products, including sophisticated online licence and access models sold online
  • consolidates customer information into a single record with sufficient data to drive the relevant processes such as access control, customer service, renewal invoicing, and more.

Download PDF summarising our enterprise process management applications UK | US

Leveraging the digital potential of published content

Our next generation publishing platforms allow you to offer users a gold-standard web presence and to sell and distribute your content in an environment over which you retain full control – without the burden of maintaining a complex technology platform. Our systems:

  • deploy cutting-edge data storage to support multiple content types
  • maximise visibility and sales potential of your online publications with innovative searching and browsing
  • are regularly upgraded to ensure your online presence remains current and continues to conform to key standards
  • give you full control of your content, your brand, your business models and your customer relationships
  • allow you to experiment with different methods of revenue generation
  • enhance your content and surround it with sophisticated functionality to meet evolving user needs.

To drive additional traffic to your content and support your online investment, we can also integrate your publications website with our flagship collection of electronic publications, IngentaConnect. This leading online resource provides you with a ready-made audience of over 25,000 libraries and 1 million end-users.

Download PDF summarising our online publishing proposition UK | US

Growing revenues through expert sales and marketing

Over the years, hundreds of publishers have come to PCG for assistance in selling and marketing their content: they may need support to break a new market, or help differentiating their journals in increasingly competitive markets, or assistance with the market research which is critical to effective product development and positioning. Whatever the problem, PCG's expertise and experience can always be relied upon to solve it, with services ranging from sales representation and support, through market research and direct marketing to telemarketing and customer support.

More about sales & marketing services.

Registered office: Unipart House, Garsington Road, Oxford, OX4 2GQ

T +44 1865 397800 | E info@publishingtechnology.com

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